Returns

1. RETURN OF GOODS

1.1 We will use reasonable endeavours to ensure that all Goods that we supply will be of good quality and will adhere to any of our representations as to their quantity, quality, standards or any description made via this Online Service.

1.2 In the case of merchandise you may reject Goods which are faulty at any time up to 28 days from receipt of the Goods by you or the person to whom you have directed us to deliver the Goods, provided that you take reasonable care of them. We shall not reimburse your reasonable costs of returning any faulty Goods.

1.3 You may reject any merchandise which do not conform to the quantity, quality, standards or description you reasonably expected at any time up to 28 days from receipt of the Goods by you or the person to whom you have directed us to deliver the Goods, provided that:

1.3.1 you take reasonable care of them;

1.3.2 any Goods supplied in any sealed or secure packaging must be returned in the same packaging, and any seal or security must not have been broken or disturbed;

1.3.3 the Goods must be returned at your expense; and

1.3.4 our sole liability shall be a refund of the price of the Goods

2. THIRD PARTY RETAILER RETURNS

2.1  Third party affiliate retailers should be contacted directly with regards to the return of any products purchased. 

2.2 If you are unsure if Goods have been dispatched directly from Romans International Ltd or an affiliated third party, please contact a member of our team and we will provide you with the relevant information. Contact Details: store@romansinternational.com (please quote your order number for reference)